Dr MA Hoi Lam, Helen received her BEng from the Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, and her PhD in Logistics and Supply Chain Management in the same department. She then worked in the department as a postdoctoral fellow for a few years and as a part-time lecturer in the Division of Business at Community College of City University.

Dr Ma’s research interests are mainly in airline operations, big data, machine learning, transportation networks, supply chain management, terminal operations, and scheduling optimization. She has been the principal investigator of about 6 research projects and published over 30 papers in leading high-impact journal papers, including Risk Analysis, Transportation Research Part E, Transportation Research Part B, Transportation Research Part C, Decision Sciences, International Journal of Production Economics, International Journal of Production Research, Resources, Conservation & Recycling, Annals of Operations Research, etc. Among which, one of the publications titled “Cascading Delay Risk of Airline Workforce Deployments with Crew-Pairing and Schedule Optimization” was selected by the Society for Risk Analysis (SRA) for publication as the media-attention effort of the month, ranked as one of the recent top papers published in Risk Analysis, and ranked top 0.1% journal papers in Altmetric. She also serves as a reviewer for many prominent international journals, including IEEE Transactions on Systems, Man and Cybernetics: Systems, Transportation Research Part E, etc.

Dr Ma has actively participated in a variety of research and industrial projects and has worked closely with some companies, including Cathay Pacific (CX), China Aircraft Services Ltd (CASL), and Hong Kong Aero Engine Services Ltd. (HAESL).

Dr Ma has extensive teaching experience. Subjects cover many areas, such as fleet and flight management, airline crew scheduling, logistics information management, database design, ERP, data mining, web platform development, e-business applications, workflow analysis, process re-engineering, simulations, operation management, management sciences, etc.

Publications 回到頂部

Reports 回到頂部

• Collin W.H. Wong, H.L. Ma, and Lawrence C. Leung, 2018. Collaboration at the Hong Kong Port – Benefits from Facility Sharing. Policy Research Institute of Global Supply Chain, School of Decision Sciences, Hang Seng Management College.
  

Grants 回到頂部

• “Impacts of Fairness on Cabin Crew Scheduling: Crew Preference and Allowances”, $1,491,600. Principle Investigator (UGC/FDS14/E06/23).
  
• “Minimizing Maintenance Delays by Integrating Aircraft Maintenance Routing and Maintenance Workforce Scheduling with the Consideration of Component Availability”, $1,359,350. Principle Investigator (UGC/FDS14/E04/22).
  
• “Scheduling of Heterogeneous Autonomous Mobile Robots for Robotic Cells Manufacturing in Smart Manufacturing”, $1,515,750. Principal Investigator (UGC/FDS14/E07/21)
  
• “How Can Giant Air Cargo Forwarders be Enhanced by Partnership with Airlines: A Utilisation of Unused Baggage Capacity Approach”, $1,488,150. Principal Investigator (UGC/FDS14/E03/20)
• “Impacts of Dependent Flight Delay on Cabin Crew Pairing Reliability in Airlines”, $1,104,100. Principal Investigator (UGC/FDS14/E04/19)
• “The Impacts of Heterogeneous Maintenance Actions on Aircraft Routing Problems in regard to Airline Operations Reliability and Profitability”, $745,300. Principal Investigator (UGC/FDS14/E05/18)

Professional Services 回到頂部

• Special Issue of Journal of Air Transport Management, "Advances of operations research in air transportation in the intelligence age" (On-going).
  
• Special Issue of Sustainability, "Logistics and Sustainable Supply Chain Management" (Completed).
• Special Issue of Transportation Research Part E - Logistics and Transportation Review, “Data Science and Data Analytic in Aviation” (Completed).

Awards 回到頂部

• Emerald Literati Awards for Excellence 2020, Outstanding Reviewer, Industrial Management & Data Systems